1. Introduction

Knyr Agency ("we," "our," or "us") operates Chronivio, a customer relationship management platform for creative professionals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Business Account Information

Business name, address, and contact details
Owner/staff names and professional credentials
Payment and billing information
Business license and certification details

2.2 Client Data (Processed on Your Behalf)

Personal identification information (name, contact details)
Service records and progress tracking
Appointment history and preferences
Photos and documentation
Consent forms and waivers

2.3 Technical Data

Usage patterns and feature interactions
Log files and system performance data

3. How We Use Information

Facilitate appointment scheduling and client management
Send automated reminders and follow-ups
Generate compliance reports and documentation
Provide customer support
Improve and develop new features
Ensure system security and prevent fraud

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@chronivio.com.