1. Subscription Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to the Service until the end of your current billing period.

2. Refund Eligibility

We offer refunds under the following circumstances:

14-Day Money-Back Guarantee: New subscribers may request a full refund within 14 days of their initial purchase if they are not satisfied with the Service.
Service Outages: Pro-rated refunds may be issued for extended service outages exceeding 24 hours.
Billing Errors: Full refunds will be provided for any billing errors on our part.

3. Non-Refundable Items

Partial months of service
Add-on features or one-time purchases
Subscriptions canceled after 14 days

4. How to Request a Refund

To request a refund, please contact our support team at support@chronivio.com with your account details and reason for the refund request. We will process eligible refunds within 5-10 business days.

5. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website.

6. Contact

For questions about refunds, please contact us at support@chronivio.com.