Getting Started with Chronivio
Welcome to Chronivio! This short guide walks you through signing in for the first time, getting your workspace ready, and finding your way around. No technical knowledge needed.
Your First Steps
1. Open Your Workspace
When your workspace is created, you get a friendly address that looks like this: yourname.chronivio.app. That is your front door. On Studio+, everyone on your team uses the same link to sign in. On Solo, it is just for you.
On a computer
- Copy your workspace address into any browser (for example,
sunshine-salon.chronivio.app) - The sign-in page opens automatically
- Enter your username and password
- Click Sign In
On a phone or tablet (Chronivio mobile app)
- Open the Chronivio app
- On the Connect to your workspace screen, paste your workspace name (the part before
.chronivio.app) - Tap Continue
- Or tap Scan QR Code and scan the code from the web app (Profile → Settings → Share Workspace) or the message you received
- Sign in with your username and password
Tip: Your login is a username, not an email address. If you are not sure what yours is, ask whoever set up your workspace or check the welcome message you received.
Tip: Save your workspace address as a bookmark on your computer, and keep the mobile app installed on your phone so you always have an easy way in. If you use Telegram, you can also connect it from your profile and sign in with a single tap next time.
2. Check Your Profile
Once you are signed in, open your profile to see how you are set up and adjust a few preferences.
- Click your avatar in the top-right corner
- Choose Profile
You will see two tabs:
- Staff profile: Your name, job title, and phone number, if you are registered as a staff member. Editing these details happens under the Staff menu item, not on this tab.
- Solo: You are the practitioner. Open Staff, find your record, and fill in everything you need.
- Studio+: This is usually managed by your workspace admin. If you are the admin, edit it from Staff; otherwise, ask whoever set up your workspace to update anything that looks wrong.
- Settings: Here you can change your language, connect your Telegram account for social login, and share your workspace with teammates using a QR code they can scan from the mobile app.
Tip: If you were invited to a workspace and see a message saying you are not registered as staff yet, don't worry. It just means an admin needs to add you to the Staff list before your schedule and appointments will show up.
3. Prepare Your Workspace
Before you start booking, spend a few minutes on the basics. You can always come back and adjust later.
Add the services you offer
Services is the home for everything you do for your customers. Each entry here becomes something you can pick when booking an appointment, and the same list powers your public booking widget, so anyone reserving a slot online sees exactly what you set up. Spending a few minutes here pays off across the whole product.
- Open Services in the left sidebar
- Click the add button
- Enter a name, duration, and price
- Save, then add the next one
Set up your working hours
Tell Chronivio when you are open for appointments. This is what your booking widget uses to offer slots to customers, and it is the baseline your calendar starts from.
- Open Configuration in the System section of the sidebar
- Go to Schedule
- Set your working hours for each day of the week
- Save
Set up shifts Studio+
On top of working hours, Chronivio uses shifts to describe who is working and when. You set them from the calendar:
- Open Calendar in the sidebar
- Pick a day and open the shifts editor for that day
- Add the hours each staff member is working
- Save
You can set shifts one day at a time, and repeat them going forward.
Add your team Studio+
- Open Staff in the sidebar
- Click the add button and fill in your team member's details
- Save
You won't be sending invitations by email. Instead, you create the staff record yourself and then share their login with them.
4. Add Your First Customer
Now the fun part. Let's add someone real.
- Click Customers in the sidebar
- Click the add button at the top of the customer list
- Fill in what you know: first and last name, phone number, preferred language, birthday, and any important notes
- Click Save
Tip: You don't have to fill everything in at once. Start with a name and a phone number, and add more details next time you see them.
Migrating from another tool? If you already have a customer list elsewhere (a spreadsheet, another booking app, or your own notes), get in touch at support@knyr.agency before you start typing. We have a set of import tools and hands-on experience moving customers over from common systems, and we can usually get you up and running in a fraction of the time it would take by hand.
5. Create Your First Appointment
This is not a booking request that needs review. When you create an appointment from the calendar yourself, it lands as a confirmed slot right away, ready for the customer to walk in.
- Open Calendar
- Click the day and time you want
- Pick the customer you just added
- Choose a service
- Add any notes
- Save the appointment
That's it. Your first appointment is now on the calendar, already confirmed.
Finding Your Way Around
The Sidebar
The sidebar on the left is your main map. What you see depends on your role, but most teams will have:
- Dashboard: A quick overview of your day, with appointments and key numbers
- Customers: Everyone you work with, plus their history and notes
- Calendar: Your full schedule, where you book and move appointments
- Staff Studio+: Your team, with roles and availability
- Services: The list of services you offer, grouped into categories
- Inventory: Products and supplies you keep on hand, with milestone tracking
- Sales: A record of payments, plus gift cards
- Cash Register Studio+: Ring up sales and take payments
Admins will also see a System section with:
- Configuration: Workspace-wide settings
- Badges: Customer tags and labels you can customize
Some menu items open a small submenu when you click them (for example, Customers reveals Loyalty Rules, and Inventory reveals Milestones). Give them a click to explore.
The Top Bar
Along the top of the screen you will find:
- Theme toggle: Switch between light and dark mode, whichever is easier on your eyes
- Notifications: Reminders and alerts that need your attention
- Your avatar: Opens your profile and sign-out options
The Dashboard
The dashboard is the first thing you see after signing in. It is built from small cards called widgets, and you can rearrange them to suit how you work. Look for:
- Today's appointments at a glance
- Quick numbers about customers and sales
- Helpful summaries that refresh automatically
If something is not showing, use the dashboard edit controls to add the widgets you care about.
A Few Helpful Extras
Using Chronivio on Your Phone
Chronivio works on the web and also as a mobile app. The mobile app is great for checking your day while you are out, scanning QR codes, and getting quick reminders. Sign in with the same workspace address and the same username and password you use on your computer.
Switching Language and Theme
Chronivio speaks several languages and offers both a light and a dark theme. You can change them from your profile or from the top bar at any time.
Next Steps
Now that you are set up, take a look at the other guides to go deeper:
- Customer Management: Keep notes, history, and details in one place
- Calendar and Scheduling: Manage bookings like a pro
- Photo Documentation: Build a visual history for each customer
- Mobile App: Take Chronivio with you
Need Help?
Stuck on something? Write to us at support@knyr.agency. A real person will read your message and get back to you.